Impact Factor
2.63
Journal Citation Impact
Estimated influence, citation density, publishing volume, and citation integrity from the analytics table.
Citation rate
2.89
26 total citations
h5-index
9
h5 depth signal
Cited share
55.6%
5 of 9
Total citations
26
Citation footprint
Metric signal
3.32
External metric anchor
Self-citation
7.7%
2 self-citations
Citations Trend
Monthly Publications Cadence
Citing Geographic Demographics
United States
74
United Kingdom
53
Iran
44
India
37
Ireland
30
Citing Fields of Research
Patient Care
273
Healthcare Policy
105
Health Education & Remote Healthcare
101
Management Sciences
88
Clinical Laboratory Science
27
Publishing Activity & Reach
Volume, recency, access pattern, and citing-community signals from the journal analytics record.
All-time article footprint
3,023
Articles tracked across the journal lifetime
Indexed publication set
9
5 cited publications
Last 12 months
91
7.6 publications/month
Open access share
14.3%
13 OA publications in the last year
Leading citing country
United States
74 citing publications
Leading citing field
Patient Care
273 citing publications
Latest tracked publication
20 October 2026
10 recent records available
Coverage & Indexing History
v6n1, 1993-v9n7, 1996; v20n1, 2007-
v6n1, 1993-v9n7, 1996; v20n1, 2007-
v6n1, 1993-1994
1995-v9n7, 1996
Research Focus & Classification
Indexed Subjects
Patient Care
Healthcare Policy
Management Sciences
Health Education & Remote Healthcare
Broad Categories
Health Services Research
Patient Care
MeSH Descriptors
Quality Assurance, Health Care
Latest Publications
Recent article records with DOI-first linking and condensed abstracts.
01
DOI 10.1108/ijhcqa-07-2025-0096
Open DOI
Calibration compliance and risk-based maintenance: perceptions and practices of healthcare equipment users on patient safety
Purpose: This study examines the influence of perceived calibration compliance (PCC) and risk-based maintenance (RBM) attitudes on perceived patient safety outcomes (PSO) among biomedical technicians and equipment operators. It further e...
02
DOI 10.1108/ijhcqa-07-2026-0204
Open DOI
Eight-year longitudinal evaluation of an electronic patient safety reporting system in a public hospital
Purpose: This paper aims to evaluate changes in reporting rates and notification timeliness following implementation of an electronic patient safety reporting system in a high-complexity public hospital over eight years. Design/methodolo...
03
DOI 10.1108/ijhcqa-05-2026-0128
Open DOI
Bias in AI applications for audiology: cultural, linguistic and ethical considerations in Africa
Purpose: To critically examine the sources and implications of bias in artificial intelligence (AI) applications for audiology in Africa, focussing on cultural, linguistic, technical and ethical dimensions, and their implications for equ...
04
DOI 10.1108/ijhcqa-10-2025-0168
Open DOI
Patient attitudes of smartphone use by medical staff in teaching hospital emergency departments
Purpose: This study investigate patient attitudes towards the use of smartphones by medical staff in teaching hospital emergency departments. Design/methodology/approach: This cross-sectional, descriptive-analytical study was conducted i...
05
DOI 10.1108/ijhcqa-02-2026-0040
Open DOI
Evaluating administrative service quality in public hospitals: a SERVPERF-based study in Portugal
Purpose: Administrative services constitute the first point of contact for hospital users and play a critical role in shaping perceptions of service quality. However, quality assessments in health-care have largely prioritised clinical i...
06
DOI 10.1108/ijhcqa-09-2025-0131
Open DOI
Understanding international university students' perceptions of healthcare service quality: development and validation of a new scale
Purpose: This study aimed to develop and validate a context-sensitive scale to assess international university students' perceptions of healthcare service quality in Türkiye, with particular attention to access, service delivery and expe...
07
DOI 10.1108/ijhcqa-05-2026-0136
Open DOI
Perceived service quality and the theory of planned behavior in patients' choice of providers in a dual health system
Purpose: This study examines psychological mechanisms underlying patients' choice of healthcare providers in a dual health system. Specifically, it applies an extended Theory of Planned Behavior (TPB) model integrating perceived service ...
08
09
DOI 10.1108/ijhcqa-07-2026-0187
Open DOI
Emotional exhaustion, job satisfaction and patient safety competency among nurses in Northern Saudi Arabia: a cross-sectional correlational study
Purpose: The purpose of this study is to assess the relationship between emotional exhaustion, job satisfaction and patient safety competency among nurses. While the three variables are linked, their connection in the healthcare setting ...
10
DOI 10.1108/ijhcqa-05-2026-0150
Open DOI
Expectations of occupational health physicians and nurses regarding the management of evidence-based practice in occupational health care: a qualitative study
Purpose: The aim of this qualitative study is to describe the expectations of occupational health physicians and nurses regarding managerial support in evidence-based practice in occupational health care. Design/methodology/approach: Qua...
Bibliographical & Catalog Notes
Description based on: Vol. 2, no. 1, published 1989; title from cover.
Also issued online.
Also issued 1997-2006 in a version titled: International journal of health care quality assurance incorporating Leadership in health services, which contains an inset section: Leadership in health services.